UpToDate Remote Access Authentication
[Note: this post is about re-verifying your Duke affiliation for remote access to UpToDate and not the usual way to use UpToDate. Click here to access UpToDate.]
UpToDate has changed its remote access authentication policy requiring Duke users to log into UpToDate from the Duke network from every 30 days to every 90 days. Hopefully this will help those working or studying away from Duke for short periods of time to easily retain access to this important resource.
Have you gotten an email from UpToDate Support lately with the subject line "Your remote access to UpToDate has lapsed"? If you downloaded the UpToDate mobile app and haven't used it or signed into to UpToDate on campus for a while, your access may temporarily lapse.
Here are methods (pick one) you can use to re-verify your affiliation with Duke.
- While on a computer on the Duke campus, go to http://www.uptodate.com, click on the log in link and enter your UpToDate user name and password.
- Access UpToDate through MaestroCare.
- Open your UpToDate Mobile App while on the Duke wifi network.
- If off-campus, open VPN on your computer/mobile and relaunch the app.
If you need help, please call 919.660.1100 or email email@example.com.