Duke Medical Center Library & Archives News Category: Resource Outages

Journal Subscription Cancellations Effective January 1, 2026
Posted On: Monday, December 29, 2025 - 12:18 by Brandi Tuttle

Journal Cancellations Effective January 1, 2026

Due to recent budget cuts, Duke University Medical Center Library must make difficult decisions regarding our subscription resources. After a thorough review of multi-year usage data and subscription costs, we have decided to cancel the journals listed below.

What This Means

Effective January 1, 2026, Duke will no longer maintain active subscriptions to these titles. You will continue to have access to all content published during the years we held subscriptions. Content published in 2026 and beyond will not be available through Duke Libraries.

Canceled Journals

  • Aerospace Medicine and Human Performance
  • AIDS Research and Human Retroviruses
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Categories: Resource Outages, Resources

MedOne Education Access Ending
Posted On: Wednesday, November 19, 2025 - 12:30 by Brandi Tuttle

Each year, the Duke Medical Center Library & Archives evaluates its electronic subscriptions through a data-driven review to ensure responsible stewardship of our collection funds. These assessments help us provide the most useful resources for Duke Health and Duke University while phasing out subscriptions with consistently low use. 

As a result of this year’s review, access to MedOne Education will end for Duke University users on January 1, 2026. This decision follows several years of usage analysis. 

If you need an article, book, or chapter no longer available at Duke, you may request it through our Document Delivery/Interlibrary Loan Services.

Categories: Alerts, Resource Outages, Resources

Changes to Access & Request Articles from PubMed
Posted On: Monday, June 30, 2025 - 08:23 by Li Ma

On Monday, June 30th, we're updating our back-end library systems, which may affect how you request articles from PubMed. When you click the get it@Duke button from PubMed, the results pages may look different than what you're used to seeing.

What This Means for You:

  • Articles we have access to: While the interface may look different, you can still access all articles our library provides, just as before.
  • Articles we don't have access to: Simply click "Interlibrary Loan (ILL) Request – Med Center Users" to request them through our streamlined process.

Need Help?

If you have any questions or need assistance, please contact us at…

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Categories: Resource Outages

Tags: pubmed

Access Issues for Incoming Trainees: What You Need to Know
Posted On: Friday, June 20, 2025 - 12:35 by Beverly Murphy

If you're an incoming trainee (student, intern, resident, fellow, etc.), you may have some issues accessing certain Duke systems from off campus before your official start date, especially some library resources or LMS modules like BLS or ACLS. 

Even if you’ve received your Duke NetID, you may still be listed as an affiliate in the system until your status updates, likely your first day (though it could be sooner). Until that happens, full access to some resources from off campus may be restricted.

What to do in the meantime: 
You can access required materials, including BLS, ACLS, etc. by connecting to Duke WiFi on campus or using a…

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Categories: Alerts, Resource Outages

Tags: students

Journal Changes - 2025
Posted On: Monday, March 17, 2025 - 10:37 by Uyen Nguyen

At the beginning of every new year, there are often changes in journals which may include additions, platform changes and cancellations. Though there are no cancellations this year, below are some changes for 2025.


Additions  
The following title is being added to our subscriptions because it meets our criteria for inclusion based on cost, usage, journal quality, and relevance.

  • NEJM AI 
  • ACI – Applied Clinical Informatics
  • Digestive Disease Interventions
  • Drug Research Drug Discovery, Development, Evaluation, Translational Medicine
  • Methods of Information in Medicine

New Platforms   
The following journal titles will now be…

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Categories: Resource Outages

Catalog Issues Following Systems Upgrade
Posted On: Thursday, September 19, 2024 - 11:07 by Megan von Isenburg

Library staff are working on several issues following a major systems upgrade across the libraries. We apologize for any confusion and disruptions to your workflows.

While these issues primarily impact the library catalog, there are some changes to e-journal and e-book search options. 

Please see the full list of known issues and workarounds and report any access problems you experience.

Categories: Resource Outages

Journal Changes - 2024
Posted On: Monday, April 15, 2024 - 12:08 by Li Ma

At the beginning of every new year, there are often changes in journals which may include additions, platform changes and cancellations. Though there are no cancellations this year, below are some changes for 2024.

Additions  
The following title is being added to our subscriptions because it meets our criteria for inclusion based on cost, usage, journal quality, and relevance.

  • Ophthalmology Glaucoma

New Platforms   
The following journal titles will now be available on different platforms. Often this occurs when the professional society that publishes the journal begins working with or switches to a different commercial publisher.

JournalFormer Platform… MORE

Categories: Resource Outages

Tags: Newsletter-test

Having Trouble Accessing our Resources?
Posted On: Friday, June 30, 2023 - 16:42 by Beverly Murphy

ZScaler, an Internet and Web gateway security tool, has been implemented across Duke Health. Users have reported barriers when accessing Library resources due to this implementation. When using your Duke computer onsite or when using the Duke Health Network, it may appear that Duke does not have access to a resource to which we subscribe.

If you are having issues getting access to our resources, please try clearing your cache first. Otherwise, please submit a ticket to us via our Report an Access Issue Form. If this is an emergent need, please call 919.660.1100 and we will attempt to respond within 24 hours.

Categories: Alerts, Resource Outages

Tags: ZScaler

Have You Cleared Your Cache Lately?
Posted On: Thursday, March 23, 2023 - 10:43 by Beverly Murphy

Microsoft Edge

The fastest way to clear your cache is to use the following keyboard shortcut: CTRL + F5 or follow these steps:

  1. Check “Browsing History,” “Cookies and Saved Website Data,” “Cached Data & Files,” and “Tabs I’ve set aside or recently closed”
  2. Click the Clear button

Chrome

The fastest way to clear your cache is to use the following keyboard shortcut: CTRL + SHIFT + R  on Windows or Linux or CMD + SHIFT + R on a Mac or follow these steps:

  1. Check “Browsing History,” “Cookies and Other Site Data,” and “Cached images and files.”
  2. Click the Clear Data button

Firefox

The fastest way to clear your cache is to use…

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Categories: Resource Outages

Tags: ZScaler