• Electronic Resources and Discovery Librarian

    POSITION: Electronic Resources and Discovery Librarian
    DEPARTMENT: Content and Discovery
    REPORTS TO: Associate Director for Content and Discovery
    AVAILABLE: Immediately. Review of applications will begin 12/27/23 and continue until the position is filled.

    The Medical Center Library and Archives is committed to building a diverse and inclusive workplace and strongly encourages applications from candidates of all races, genders, ages, ethnicities, cultural heritage or nationalities; religious or political beliefs; sexual orientations or gender identities; or socioeconomic, veteran or ability statuses.

    The Electronic Resources and Discovery Librarian provides innovation and expertise for the acquisition, ongoing management, and access to the Duke University Medical Center Library& Archives collection of electronic journals, databases, and books. Under the direction of the Associate Director for Content and Discovery, the Electronic Resources and Discovery Librarian supports the discovery of the Library's resources across multiple systems and serves as the expert for issues related to electronic resources access. In addition, the Electronic Resources and Discovery Librarian contributes to collection assessment and development through selection, review, data analysis, and other activities.


    E-Resource Management and Troubleshooting (35%)

    • Provide expertise in the lifecycle management of electronic resources, including ordering, renewing/canceling, invoicing, establishing access, troubleshooting, and usage assessments.
    • Create and maintain electronic resources metadata, link and catalog records in multiple discovery systems - including the knowledge base and ILS, ensure intuitive, accurate, and stable discovery and access.
    • Lead e-resource troubleshooting, analyze problem trends, collaborate with internal partners and external vendors to resolve complex issues in a timely manner, provide troubleshooting training to other frontline staff, and serve as a main resource for other library personnel on electronic resources issues. Approach all e-resource issues with an emphasis on providing excellent customer service to patrons.

    Acquisitions (30%)

    • Coordinate the activities of the day-to-day acquisition, including ordering, receiving, activation, and invoicing for all library materials.
    • Establish relationships with vendors, publishers, and internal partners such as accounts payable and other campus libraries. Proactively resolve complex issues involving payment, access, and other issues.
    • Support the annual collections renewal process, including joint purchases with other campus libraries and consortiums, ensuring that all subscriptions are accurate and completed promptly.
    • Collaborate with the Associate Director for Content and Discovery to investigate, develop, and implement new workflows and initiatives for enhancing library resources management and maximizing users' discovery experience with library resources.
    • Work with Library Administration and Associate Director for Content and Discovery to monitor and reconcile Library's resource spending.

    Collection Development and Management (15%)

    • Serve on the Library's Resource Selection Committee, work with library staff to identify, evaluate, and recommend new resources.
    • Participate in ongoing electronic resources and physical collection assessment using various metrics such as inventories, pricing, and usage data.
    • Compile and prepare collection-related statistics for internal and external reports.
    • Perform original and complex copy cataloging on physical and electronic resources according to international, national, and local standards and best practices.
    • Maintain current and in-depth knowledge of acquisitions, cataloging, electronic resource management, and statistics modules of the ILS. Disseminate information about system development and enhancements.
    • Keep abreast of current issues and trends in acquisitions, licensing, cataloging, and managing access to electronic resources.

    Project Management and Library Operations (10%)

    • Participate in the implementation of Duke's new integrated library system (ILS), scheduled to go live in Summer 2024.
    • Provide leadership by coordinating Medical Center Library and Archives projects and initiatives.
    • Contribute to goal setting for the Content and Discovery department and the Library.
    • Participate in library committees and task forces.
    • Approach projects and planning with a broad vision of library services, considering innovative and alternative approaches to traditional services and resources.

    User Services (5%)

    • Participate in the development and delivery of user services at the service desk, including recommending new services and enhancements.
    • Train and provide expertise to desk staff and student workers on electronic resources troubleshooting workflows.
    • Provide user services at the service desk and reference chat service as needed.

    Other Duties (5%)

    • Provide backup for other Library service units.
    • Perform other tasks to support Library services and operations.
    • Serve as Library representative on campus committees and task forces.
    • Represent the Library in professional library associations, consortiums, and networks.

    It is the expectation that all Medical Center Library and Archives staff members will demonstrate strong workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, teamwork, creative problem solving, continuous learning, and a commitment to creating a culture of inclusion that values and respects diversity of perspective, background, and experience.



    • Master's degree in Library/Information Science or equivalent combination of other education and experience.
    • In-depth knowledge and/or expertise in one or more areas of library resources and services such as acquisitions, electronic resource management, or cataloging.
    • Self-starter and problem-solver with strong analytical skills.
    • Ability to work independently as well as collaboratively in a complex, fast-paced, and sometimes ambiguous environment.
    • Excellent interpersonal, written, and verbal communication skills; strong commitment to excellent customer service.
    • Flexibility, open-minded, analytical, ability to adapt to new technologies; willingness to learn new technologies and develop additional expertise.
    • Experience with an integrated library system.
    • Knowledge of current metadata and cataloging standards and tools such as RDA, MeSH and OCLC.


    • Knowledge of electronic resource tools and standards such as OpenURL, KBART, SUSHI and COUNTER.
    • Experience with link resolvers and proxy servers.
    • Proficiency in data analysis and manipulating data using tools such as Excel and Tableau.
    • Knowledge of open access, transformative agreements, and evolving scholarly publishing models.


    Salary for this position is competitive and based on experience and education. Reimbursement for relocation expenses is available. Duke University offers excellent benefit packages, vacation and sick leave, and support for professional development. For more information, see Benefits at Duke.


    This position will be expected to work on-site at least 3 days per week and is available immediately.


    Review of applications will begin December 27, 2023 and will continue until the position is filled. Please send cover letter(s), CV, and the names, email addresses, and telephone numbers of three references via email to Victor Gordon, Associate Director for Administrative, Duke University Medical Center Library & Archives. Please describe in the cover letter how you meet or exceed the required and preferred qualifications for the position. Highlight your strengths.


    If you have questions about the position, please email Victor Gordon.

Our Commitment to Diversity and Inclusion

Medical Center Library & Archives

Recognizing that diversity sparks creativity and enhances innovation, the Duke Medical Center Library & Archives is committed to advancing diversity, inclusion, and equity throughout our organization. We strive to establish a climate that welcomes and affirms the contributions of all our staff and the Duke community.

This is ongoing work: we commit our organization and ourselves to diversity, inclusion, and equity - values that make us a better, more effective library. Through continued dedication to these values, we seek to sustain a welcoming community that fosters inquiry, discovery, and innovation.

Duke University Community

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

About the Medical Center Community

The Medical Center Library & Archives provides biomedical information for inquiry, discovery, and innovation. We are active partners in clinical, research, and educational initiatives within Duke Health. We collaborate with other libraries at Duke University and with our consortial partners in the Triangle Research Libraries Network. Our extensive electronic, print, and archival collections support the faculty, staff, and students from the School of Medicine, School of Nursing, and the Duke University Health System.

Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe.

Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.