How can I get assistance?
Our Service Desk (Level 2R) is open Monday–Friday, 8:00a–5:00p. You may still contact Library staff through our chat function between 9a and 5p, Monday through Friday. Library staff are available to meet with faculty, staff, and students by phone, email, and WebEx or Zoom. Library classes are all held online.
Is the Seeley G. Mudd building accessible?
Access to the Medical Center Library & Archives requires a Duke Health badge. Duke University ID badge holders may get access to the building by requesting a Prox card from the University DukeCard Office. Information on fees and appointments is available on the DukeCard Website. Non-Duke individuals do not have access to the building at this time. All patrons and staff using the facility are expected to follow Duke's policies.
What spaces in the Library are available?
Library study rooms, cubicles, and open spaces are available Monday – Thursday: 8 am – 10 pm; Friday: 8 am – 5 pm; and Saturday – Sunday: 10 am – 10 pm. Reservations are still required for group study spaces and cubicles. Once reserved, you will only need to check-in at your space and not at the Lobby Desk. Any open tables, soft seating, PIN stations, and computers are all available for use without reservation.
How can I get a book?
Book stacks (Level 1) are open and available for individual browsing with no reservation required. To borrow books, enter your Duke NetID and password in the self checkout machine in the Reading Room on Level 1. If you prefer to have a book pulled for you and made available for pick up, that will remain an option as well. Simply place a hold in the online catalog for the book you need.
How can I return a book I have borrowed?
Please return books to the book drop located to the left of the Library's front entrance.
Can I make requests for Interlibrary Loan items?
Interlibrary Loan and Document Delivery Services are available to fill routine article requests. Older and more obscure articles may be more difficult to acquire. Book borrowing may be limited with delays.
If you are a Duke clinician, faculty, or staff member and have an urgent request for a full-text article(s) related to direct patient care or COVID-19, please alert us in the notes field on the request form.
Please note: Access to Document Delivery/Interlibrary Loan Services is not available to affiliates or to other libraries at this time.
How can I get materials for a class I am teaching?
The Library has strong digital collections for teaching and learning. If you need assistance identifying online materials for a class you are teaching, please reach out to your Library Liaison. If you need to place an item on e-reserve, please see our Course Reserves page.
Can I renew library materials online?
If you need to renew items, you may do that online using your Duke NetID and password. If you have any issues or concerns about renewing library materials, please contact Neal Fricks, User Services Manager.
Are printers and scanners available?
Printers and scanners are available for use with no reservation required. See Computers & Equipment for more information.