Library Services & Resources During Coronavirus Response

The Medical Center Library & Archives is working closely with university officials to minimize the potential spread of the coronavirus while maintaining library services and resources in support of clinical care, education, and research.

Effective Friday March 13, 2020:  The Medical Center Library & Archives, located in the Seeley G. Mudd Bldg, became accessible to Duke Health personnel only. Library staff are working remotely.

How can you get assistance?
You can contact Library staff through our chat function between 9a and 5p, Monday through Friday. Library staff are available to meet with faculty, staff, and students by phone, email, and WebEx or Zoom. Library workshops will all be held online.

Is the building accessible?
The building is locked with limited badge access available for Duke Health clinicians and staff. Duke University ID badge holders and non-Duke individuals will not have access to the building at this time. Anyone using the facility is expected to follow Duke's policies.

Can students study in the Library building?
Currently, students are not allowed in university buildings. We will update this page as university policy changes.

Can I get a print book?
The print books and the Reading Room are unavailable at this time. If you need an item urgently for a class or for the care of a patient, please email medical-librarian@duke.edu to make a request. We will do our best to fill these urgent requests.

Can I make requests for Interlibrary Loan items? 
Document Delivery/Interlibrary Loan Services have been reinstated as of Friday, May 22, 2020 to fill routine article requests. Articles that are electronically available may be easier to retrieve whereas those from older or more obscure publications may be more difficult to acquire.

If you are a Duke clinician, faculty, or staff member and have an urgent request for a full-text article(s) related to direct patient care or COVID-19, please alert us in the notes field on the request form.

We may not be able to borrow any books since most libraries have suspended book lending at this time.

Please note: Access to Document Delivery/Interlibrary Loan Services is not available to affiliates or to other libraries at this time.

Can I renew library materials online?
If you need to renew items, you may do that online using your Duke NetID and password. If you have any issues or concerns about renewing library materials, please contact Anu Moorthy, Associate Director for Content & Discovery, 

What if I don’t have Internet at home?
Charter Communications is offering free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription, and at any service level up to 100 Mbps. To enroll call 1.844.488.8395. Installation fees will be waived for new student households.

How long will this last?
We will follow guidance from university and health system leadership on plans, but we do not yet know when regular hours and access will be reinstated.

If you have questions or concerns, please contact Megan von Isenburg, Associate Dean for Library Services & Archives, at megan.vonisenburg@duke.edu.