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The Medical Center Library & Archives is working closely with university officials to minimize the potential spread of the coronavirus while maintaining library services and resources in support of clinical care, education, and research.
To that end, effective Friday March 13th at 5 pm, the Medical Center Library & Archives, located in the Seeley G. Mudd Bldg, will be Duke Health badge access only 24/7 with Library staff working remotely.
How can you get assistance?
You can contact Library staff through our chat function between 9a and 5p, Monday through Friday. Library staff are available to meet with faculty, staff, and students by phone, email, and WebEx. Library workshops will all be held online.
Who can get into the building?
Anyone with a Duke Health ID badge will have access to the building. Duke University ID badge holders and non-Duke individuals will not have access to the building at this time.
Can I get a print book?
The print books and the Reading Room are unavailable at this time. If you need an item urgently for a class or for the care of a patient, please email firstname.lastname@example.org to make a request. We will do our best to fill these urgent requests.
Can I make requests for Interlibrary Loan items?
Document Delivery/Interlibrary Loan Services have been temporarily suspended and we are unable to fill routine requests at this time. If you are a Duke clinician, faculty, or staff member and have an urgent request for a full-text article related to direct patient care or COVID-19, please send the full citation needed to email@example.com and we will do our best to locate the article(s) needed. We may not be able to fill requests for items outside our collection because many libraries have suspended lending at this time. Please note: Access to Document Delivery/Interlibrary Loan Services is not available to affiliates or to other libraries at this time.
Can I renew library materials online?
If you need to renew items, you may do that online using your Duke NetID and password. If you have any issues or concerns about renewing library materials, please contact Anu Moorthy, Associate Director for Content & Discovery,
What if I don’t have Internet at home?
Charter Communications is offering free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription, and at any service level up to 100 Mbps. To enroll call 1.844.488.8395. Installation fees will be waived for new student households.
How long will this last?
We will follow guidance from university and health system leadership on plans, but we do not yet know when regular hours and access will be reinstated.
If you have questions or concerns, please contact Megan von Isenburg, Associate Dean for Library Services & Archives, at firstname.lastname@example.org.