Library Services & Resources During COVID-19

The Medical Center Library & Archives staff are working remotely and building access is restricted.

How can I get assistance?
You can contact Library staff through our chat function between 9a and 5p, Monday through Friday. Library staff are available to meet with faculty, staff, and students by phone, email, and WebEx or Zoom. Library classes are all held online.

Is the Seeley G. Mudd building accessible?
The building is locked with limited badge access available for Duke Health students, faculty and staff. Duke University ID badge holders and non-Duke individuals do not have access to the building at this time. Because of the fence securing the outdoor plaza in front of the Mudd building, patrons will be required to use one of the main hospital screening locations, such as Duke North or the DMP, as their entry point. All patrons and staff using the facility are expected to follow Duke's policies.

What spaces in the Library are available?
Designated seats in the Medical Center Library & Archives are available for individual reservation, Monday – Friday, from 9a to 4p. Library spaces are not available for access on nights, weekends and holidays.

The seats are located on Level 2R and Level 3 of the Library. Level 1 remains closed. To ensure you will have a place to work, reserve a seat before you arrive. You may make reservations for up to six hours per day. Once you reserve a seat, you will receive a confirmation email with a code. Bring your phone, tablet or laptop with this reservation confirmation to check in at the Entrance Lobby Desk. For more details on reservable space policies and procedures, please see https://mclibrary.duke.libcal.com/reserve/seats.

How do I reserve a seat?
To reserve a seat, connect to Seat & Space Bookings and follow instructions. From this page, you may make a new reservation, take possession of your reserved seat, and check out when you are ready to leave.

Are computers, printers, and scanners available in the Library?
Computers, printers, and scanners are not currently available.

Is the Computer Classroom (Rm 104D) available for reservation or drop in use?
The Computer Classroom is currently unavailable for reservations or drop in use. If your program has a need for essential computer-based training that cannot be done remotely, please contact Deshane Watson to discuss options.

Can I make a reservation for Conference Room 212C?
At this time, we are not accepting any reservations for conference rooms. To promote social distancing, Duke is encouraging all faculty, staff, and students to meet via Webex or Zoom. 

Can I get a print book?
The print books and the Reading Room are unavailable at this time. If you need a book, please use our Library Takeout Service.

How can I return a book I have borrowed?
Please return books to the book drop located to the left of the Library's front entrance.

Can I make requests for Interlibrary Loan items? 
Document Delivery/Interlibrary Loan Services have been reinstated to fill routine article requests. Articles that are electronically available may be easier to retrieve whereas those from older or more obscure publications may be more difficult to acquire. We are not able to borrow any books at this time since most libraries have suspended book lending.

If you are a Duke clinician, faculty, or staff member and have an urgent request for a full-text article(s) related to direct patient care or COVID-19, please alert us in the notes field on the request form.

Please note: Access to Document Delivery/Interlibrary Loan Services is not available to affiliates or to other libraries at this time.

How can I get materials for a class I am teaching?
The Library has strong digital collections for teaching and learning. If you need assistance identifying online materials for a class you are teaching, please reach out to your Library Liaison. If you need to place an item on e-reserve, please see our Course Reserves page.

Can I renew library materials online?
If you need to renew items, you may do that online using your Duke NetID and password. If you have any issues or concerns about renewing library materials, please contact Anu Moorthy, Associate Director for Content & Discovery, 

How long will this last?
We will follow guidance from university and health system leadership on plans, but we do not yet know when regular hours and access will be reinstated.

If you have questions or concerns, please contact Megan von Isenburg, Associate Dean for Library Services & Archives, at megan.vonisenburg@duke.edu.