ZScaler and Use of Library Resources
ZScaler, an Internet and Web gateway security tool, is being implemented across Duke Health. Early users reported barriers to accessing Library resources when ZScaler was running on their Duke computers.
We have devised a strategy that allows Library access, but you will need to use the Library Website to get that access. In order to be recognized as an authorized Duke user, you must access the Library Websites/systems and sign in.
If you are having issues getting access, please submit a ticket to DHTS at https://duke.service-now.com/sp