Duke Medical Center Library & Archives
Tag: ZScaler

ZScaler and Use of Library Resources
Posted On: Tuesday, March 15, 2022 - 02:44 by Anu Moorthy

ZScaler, an Internet and Web gateway security tool, is being implemented across Duke Health. Users are reporting barriers to accessing Library resources when ZScaler is running on their Duke computers. For example, it may appear that Duke does not have access to a resource when we actually do.

DHTS has devised a strategy to allow access to Library resources while on campus. However, if you are having issues getting access, please submit a ticket with the subject “Zscaler” to DHTS at https://duke.service-now.com/sp.

Please continue to report access problems to us via mclibrary-collections@duke....

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Categories: Alerts, Resource Outages

Tags: ZScaler